Last Updated: 12/9/25
Mesa Crest Psychiatry is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or engage in telemedicine psychiatric care.
1. Our Role as a Medical Provider
Mesa Crest Psychiatry is a healthcare provider and a HIPAA-covered entity. As such, we are required by law to protect the privacy of your Protected Health Information (PHI) and to provide you with this notice of our privacy practices.
2. Information We Collect
a. Personal Information
We may collect identifying information such as:
- Name
- Date of birth
- Email address
- Phone number
- Mailing address
- Insurance information
- Payment details
b. Health Information
When you engage in care, we collect health-related information including:
- Medical and psychiatric history
- Symptoms and diagnoses
- Treatment plans
- Medication information
- Session notes and documentation
c. Website Information
When visiting our website, we may collect limited technical information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Referral sources
This data is used for website functionality, security, and general analytics and does not identify you as a patient.
3. How Your Information Is Used
Your information may be used to:
- Provide psychiatric evaluation and treatment
- Manage appointments and follow-up care
- Communicate regarding care, billing, and scheduling
- Process payments
- Maintain clinical records
- Comply with legal and regulatory requirements
- Improve clinic operations and services
4. Telemedicine and Electronic Communication
Mesa Crest Psychiatry provides care through secure telemedicine platforms. Electronic communications, video visits, and patient portals are conducted using HIPAA-compliant systems, including our electronic medical record platform.
While reasonable safeguards are used, no electronic transmission can be guaranteed to be 100% secure. By participating in telemedicine, you acknowledge and accept the inherent risks of electronic communication.
5. Sharing of Information
We may share your information only as permitted or required by law, including:
- With healthcare providers involved in your care
- With billing services and insurance companies
- With regulatory or legal authorities when required
- With business associates who support clinic operations under HIPAA obligations
We do not sell patient information and do not share PHI for marketing purposes.
6. Patient Rights Under HIPAA
You have the right to:
- Access and obtain copies of your health records
- Request corrections to inaccurate information
- Request limitations on disclosures
- Request confidential communications
- Receive an accounting of disclosures
- File a complaint if you believe your privacy rights have been violated
Requests can be made through our patient portal or by contacting the clinic directly.
7. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience. These technologies do not collect medical information and can be adjusted through your browser settings.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children without appropriate guardian consent.
9. Data Security
We use administrative, technical, and physical safeguards designed to protect your information. Access to patient records is restricted to authorized individuals only.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in practice operations or legal requirements. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy or your privacy rights, you may contact:
Mesa Crest Psychiatry
mesacrestpsychiatry@gmail.com
888-392-4310
For information about our psychiatric services, please visit our Conditions page.